About

Innovative ways to recover assets quickly, economically and with superior customer interaction

With an ever-expanding array of shopping and payment alternatives, consumer debt continues to rise, which means increased volume for collections operations. FIS® Collections helps you recover funds using collaborative management platforms, including our sophisticated Axis™ collections platform. Along with this advanced technology, our agents are thoroughly trained in governance, regulatory compliance and customer service.

Based on our 50 years of experience in building and supporting collection services, we can help you reduce costs and risk while supporting your brand and promoting customer loyalty.

Compliant by design

Manage compliance and regulation across programs, resources and technology.

Efficient, consolidated debt management

Simplify collections with tracking, automation, compliance adaptation and tech integration.

Flexible partnership models

Define your preferred model with flexible contact strategies, treatment policies and more.

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Insights

First-party collections

This end-to-end solution covers consumer and auto loans, credit card debt, mortgages, lines of credit, DDA and the healthcare sector.

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Third-party collections

With a reputation for high compliance standards, we go above and beyond to safeguard data and protect our clients’ interests.

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Collaborative collections

The Axis™ enterprise collections platform provides flexible strategies, robust reporting and accurate documentation of debtor interactions.

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